freightcourse

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Explore our comprehensive support materials and get assistance through our help center. Browse through the content below or reach out if you have any further questions!

Learning Experience

In this section, you’ll find answers to common questions about the learning experience, including course enrollment, finding suitable courses, and more.

You can find our supply chain courses by visiting our website and clicking on the ‘Courses‘ link in the navigation menu. This will lead you to a list of available courses. You can further refine your search by using filters such as categories, difficulty levels, and the search bar to find a course that suits your needs.

To enroll in our supply chain courses, simply select the course you’re interested in, and on the right-hand side, click the ‘Enroll Course‘ button.

To determine if a course is a good fit for you, please review the course description, prerequisites, and learning objectives provided on the respective course page. These details will give you insights into what the course covers and its intended audience, helping you make an informed decision.

Our supply chain courses typically include a variety of materials such as video lectures, written content, quizzes, case studies, and supplementary resources. You can find a breakdown of these materials in the ‘Includes‘ section within the course overview.

This section will provide you with information on the specific content and resources included in the course. Here’s a summary of our material:

  • Video lectures: Video explaining course concepts and content.
  • Written content: Text-based materials to support learning.
  • Quizzes: Short assessments designed to check your understanding of the course material.
  • Case studies: Real-world scenarios related to the course topic, often used for practical application of knowledge.
  • Supplementary resources: Additional materials, such as readings, external links, or tools, to enhance and deepen your understanding of the course subject matter.

Unfortunately, name changes on course certificates are not allowed due to compliance reasons . We encourage you to use your full name when signing up to ensure your certificates are accurate.

Accounts & Access

Whether you’re a new user or a returning member, this section provides answers to questions about registration, login, security, and managing your account.

To register for our platform and enroll in courses, you can click the Sign In button located on the top right of our navigation menu and then select ‘Sign Up‘ below the form. Additionally, if you attempt to enroll in a course without an account, you will be prompted to register during the enrollment process.

If you need to reset your password, log in to your account, go to your dashboard and locate the Settings tab. At the bottom you’ll find an option to change your password.

Accessing your dashboard is simple. You can either click on your name on the top right to view the drop-down menu and select Dashboard.

Your dashboard provides access to several useful features, including, ‘Enrolled Courses,’ ‘Settings‘, ‘Wishlist‘, ‘Enrolled Quizzes‘, and ‘Certificates‘.

To update your profile information, navigate to the Settings section in your dashboard and make the desired changes to your personal details.

Pricing & Payments

In this section, you’ll find more information about our pricing plans and the various payment options that are available on our website.

Yes, signing up is completely free of charge. As we have both paid and free courses, all accounts have access to free courses, while paid courses need to be purchased.

We accept all major credit cards, including Visa, American Express, Diners Club, JCB, Discover, and UnionPay. Payments are powered by Stripe and processed through a secure channel to ensure your information is protected at all times.

Yes, we offer refunds for courses purchased on freightcourse within 3 days of purchase. If you previewed the lessons and found the course not suitable, you can request a refund within this period.

Refunds are not available for bundled offers, promotions, or purchases older than 3 days. To request a refund, email us at hello@freightcourse.com with your full name, course name, purchase date, and reason for the request.

Refunds will be processed within 7 business days after approval. To see more details on refunds please visit our Terms page.

More Questions?

If you couldn’t find what you’re looking for, simply reach out to us for assistance – we’re here to help you navigate any inquiries you may have. Drop us a message and we’ll get back between 1 to 2 business days.

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